F.A.Q.

How do I choose a therapist?

Don’t underestimate your ability to find the right person for you. Many times, the answer lies within the place we scientifically call “the gut”! Simply put, after you have done your research, found someone with experience in your area of difficulty and spoken with that person, you can decide whether you feel comfortable, listened to, and understood. Research tells us that the rapport that exists between therapist and client is at least as important, if not more, than factors such as therapeutic orientation and training.

How long are sessions?

Sessions are 45 minutes and are booked in advance, so it is important for you to arrive promptly in order to derive the most benefit from your allotted time.

What if I have to cancel an appointment?

Cancellations made at least 24 hours in advance can be rescheduled with no additional charges. If you have to cancel and cannot give 24 hours advance notice, you will be charged a $50 cancellation fee.

What am I supposed to “do” in therapy?

Excellent question! Just as your therapist has a role, you too have a role in treatment. It is your responsibility to make and keep regular appointments in order to maintain the continuity of your treatment. It is important for you to be on time to your appointments and to take an active role. Your therapist is not there to give advice and tell you what to do, but rather to work with you in a collaborative manner toward discovery and change. It is also helpful for you to reflect on your sessions between appointments in order to prepare for your next session. Ask questions about your treatment, the basis for the suggested treatment plan, and the therapist’s background in treating your particular areas of concern. Discuss your expectations for therapy, including your desired outcomes and goals.

How long does therapy last?

There is no set “rule” for how long therapy lasts, but this is a good question to ask your therapist after you have discussed your concerns. Some concerns can be resolved in a relatively short time, typically three to six months, while other issues may require more time to address. It is not the purpose of therapy to foster a dependent relationship, but rather to assist you in moving toward more optimal functioning. Again, your participation is key. Research suggests that the highly motivated client approaches treatment more actively and reports improved mood and functioning more rapidly.

Will insurance cover the cost?

Generally, your insurance will cover a portion of your cost, provided you have mental health benefits included in your policy. You should check your insurance coverage by calling your insurance company directly or consulting with your human resources representative. Important questions to ask include: in network and out of network coverage rates, any deductibles associated with seeking services, your ability to select your own provider of services, the number of visits that are allowed, and rates of co-insurance (if applicable).

As a courtesy, Oasis Therapy Group will call your insurance carrier prior to your first scheduled appointment. We will verify our in-network status and obtain your benefits. We will also take care of all insurance filings. You are responsible for your co-pay or co-insurance (provided any deductible associated with your plan has been met).

What forms of payment do you accept?

Payment is expected at the time of service and may be made by cash, check, credit/debit or FSA/HSA card.

With which carriers do you participate?

Oasis Therapy Group participates with most major carriers. Here is a list, though you can check with your carrier directly if you do not see it listed:

Aetna, Amerihealth, BC/BS (in-state and out-of-state policies), Beech St., Cigna, Magellan, Magnacare, Medicare, Oxford, Value Options, United Healthcare and others.